How can I check my e-mail?
Students are encouraged to use PortalMail, which can be accessed at the MyNAU Portal (my.nau.edu). You can find a tutorial for PortalMail in the Blackboard Vista TIPS course. Students may also use any e-mail client of their choice, such as Mozilla Thunderbird or Microsoft Outlook.
By the end of October 2008, all faculty and staff e-mail accounts from the mailbox/jan server will have been migrated to IRIS, NAU's new Microsoft Exchange-based communications service. Faculty and staff may check their e-mail through Outlook Web Access (OWA) or through Outlook or an e-mail client of your choice.
If you are having trouble accessing a department or project account, please contact the ITS Solution Center at 523-1511.
Jan/mailbox email users will migrate to IRIS
before the end of October along with faculty and staff.
Dana email users will use PortalMail which can be accessed at the MyNAU Portal (my.nau.edu).
What about my WebMail address books?
NAU has migrated all dana account WebMail address books into PortalMail.
Where can I get help?
Faculty and staff may contact the Solution Center by phone at (928) 523-1511 or by e-mail at Ask-ITS@nau.edu. Statewide faculty and staff may call (888) 520-7215 and ask to be transferred to the Solution Center.