WebMail at NAU is No Longer Available

NAU will never ask for your username or password by e-mail. Never respond to an e-mail request for your password. NEVER.

Even though WebMail is gone, your e-mail will still be safe and you can still read it, but you'll need to use a different tool.

Due to WebMail's handling of spam e-mail, NAU has discontinued its WebMail service.

How can I check my e-mail?

Students

Students are encouraged to use PortalMail, which can be accessed at the MyNAU Portal (my.nau.edu). You can find a tutorial for PortalMail in the Blackboard Vista TIPS course. Students may also use any e-mail client of their choice, such as Mozilla Thunderbird or Microsoft Outlook.

Faculty/Staff

By the end of October 2008, all faculty and staff e-mail accounts from the mailbox/jan server will have been migrated to IRIS, NAU's new Microsoft Exchange-based communications service. Faculty and staff may check their e-mail through Outlook Web Access (OWA) or through Outlook or an e-mail client of your choice.

If you are having trouble accessing a department or project account, please contact the ITS Solution Center at 523-1511.

NAU Affiliates

Jan/mailbox email users will migrate to IRIS before the end of October along with faculty and staff.
Dana email users will use PortalMail which can be accessed at the MyNAU Portal (my.nau.edu).

What about my WebMail address books?

Students

NAU has migrated all dana account WebMail address books into PortalMail.

Where can I get help?

Students

Students may contact the Academic Computing Help Desk by phone at (928) 523-9294 or (888) 520-7215 or by e-mail at StudentComputing@nau.edu.

Faculty/Staff/Affiliates

Faculty and staff may contact the Solution Center by phone at (928) 523-1511 or by e-mail at Ask-ITS@nau.edu. Statewide faculty and staff may call (888) 520-7215 and ask to be transferred to the Solution Center.